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Software Development· Canada
Toronto Fintech — KYC and Onboarding Rebuild
Confidential (Toronto, Canada)
Rebuilt KYC and onboarding to lift conversion from 41% to 78% for a Canadian neobank.
A leading Canadian neobank was losing 6 out of 10 applicants in onboarding. We rebuilt the entire KYC flow with progressive disclosure, document AI scanning, and an event-driven backend on Temporal. Conversion now sits at 78% and complaints fell 64%.